[mothered]

Found this on their website:

In certain circumstances our delivery partner may leave your package outside or provide you with optional services when delivering your order, such as: (a) signature release: opting out of the requirement to provide a signature on delivery; (b) leave with neighbour, reception or security: re-directing the delivery to a neighbour, reception or security; © reschedule a new delivery date: selecting a delivery date that best suits you; (d) re-directing to a collection point: collecting your package from a collection point nearby. If our delivery partner leaves your package outside, or if you select any of the optional services (including through any default preferences you may have selected with our delivery partner separately) you acknowledge and agree that Farfetch shall bear no responsibility or liability for any loss or damage that may result from delivering your order in that way.

They're predominantly making decisions with how and where packages will be dropped off and/or collected, yet they're putting the responsibility on the recipient.

Try and work that out.

Which I find extreme bullshit

And that's an understatement.