[umar.khan]

Driver left my parcel outside my door.

Perfect to DNA It.

and he uploaded a photo.

The photo Is useless - It doesn't change the fact that the package was left unattended at your doorstep.

Would dna work still?

Absolutely - for the reasons above.

I live in a flat and parcel left in the hallway which is accessed by everyone on that floor

Brilliant.

Someone stole your package.

so what do I say on live chat?

Don't go Into detail.

Simply say you're still waiting for the package to arrive.

lol that makes me way more confident. Will keep you updated. thank you