RE: OFM sealed box method 05-16-2022, 08:24 PM
#23
(05-16-2022, 06:12 PM)uncanny Wrote: I got a reply from ofmDid you ask her for the item back?
""Hello,
My name is Sarah and I am a member of the Amazon Account Services team. Jeff Bezos received your email and I am responding on his behalf.
We contacted you so that we could better understand the activity on your account.
We cannot issue a refund for this order until we receive the correct item.
If you would like to appeal this decision, please reply to this email to reach an Account Specialist. Our Customer Service team can only confirm that we sent this message and help you with technical issues. They cannot reverse this decision or share more details on this matter.
If you have any order or account-related concerns, please contact our Customer Service team via the link below. Customer service will not be able to answer any other question about the refund on your order
Best Regards,
Sarah
Escalation Specialist
Spoiler:
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