[gatescrusher]

Update: I have tested it. After almost 3 months of writing back and forth with seller protection I failed...

I tried it with a fresh german seller account with no order history. The purchase volume was $9000. The credit card company (Revolut) refunded me. However, Fiverr did not. The reason given was that unfortunately there is nothing they can do in my case...

My method was, I sold relaxation music as a producer. Several albums in a custom order, so the amount of 9000 euros seemed legitimate.

Next I did credit card chargeback and as a seller I contacted Fiverr.

I wrote to the seller protection team why my $9000 was cancelled. They claimed that the customer's credit card was stolen and that's why I was charged back.

Next, I pleaded that I had completely fulfilled my service. I gave the client the copyrights, created the instrumentals according to their wishes and I sent them a screenshot where they could see the download proof that it was downloaded.

In response I got that this is certainly annoying for me but in case of credit card fraud, they are bound by the laws and unfortunately there is nothing they can do about it.

Well, what do you think? Are there still arguments with which I could get back my "earned" money as a seller?