[pasqui]

I contacted the operator again, he opened a complaint for me from a to z. he said to wait a week to get feedback

For the most part, social engineering requires perseverance and a lot of patience, and this Is a prime example of that.

The upside Is, your claim Is actively moving In a positive direction.
We shall await their reply.

Mothered, the seller asked me to cancel the dispute and then will refund me. But if I close the dispute and don't refund myself I couldn't get a refund anymore. What do I do?