[nunchi]

Ok. So I ordered a PS5 that got delivered via ParcelForce. No signature required. The company also didnt send me any tracking details until i emailed them about PS5 missing (DNA) - will use to my advantage.

I have since triggered a PayPal claim (probably stupid of me) as no signature was required. The company have sent the tracking details to Paypal but there is no photo or sig. just that it got delivered.

As of now, the company havent got back to me and Paypal are 'investigating'...

Any advice on how to follow up/ go from here

Thank you

Depends on how big the company is, most PayPal claims succeed because the company simply don't respond within the timeframe. If there's no signature/picture taken then it's a matter of waiting, the problem with DNA these days is companies asking for a police report. You can usually BS them but it's long.