[Defeat]

How much was the value of the item you attempted? was it on a used account?

900 and not sure what you mean by a used account.

What was there grounds for denying the SE? Was the item of the same weight & size? Did you show them the same parcel the original item came in like this OP?

I feel like we've discussed this on other threads.  Yes item was the same weight and size, same box.
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Sorry I don’t remember. What was there reason for not accepting the claim then?
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"It appears we received INCORRECT ITEM instead of the correct item, CORRECT ITEM, in your return of order
We have disposed of this item, but we’re happy to accept the return of the correct item at your earliest convenience. We won't be able to process a refund until we receive the correct merchandise. Please use the online return center to create return label to return the correct item."