[WLT17]

Update
I did everything with your instruction but it failed. They asked for items stickers and invoice applied with that. I sent them. After an hour I received that messege:
"Hi There,
Thank you so much for your patience whilst we have been investigating this issue.
I have spoken with our warehouse manager regarding this issue and our internal investigation concludes that the items was packed successfully and completed by a member of our dispatch team.
We have conducted CCTV checks that shows all 3 correct items being packed successfully and dispatched to yourself.
Therefore with this information we will be unable to assist with a resolution to this issue.
I appreciate your frustration regarding this matter and can only apologise that I am not able to assist further at present.
If you have any questions at all, or I can help you with anything else, please do not hesitate to get in touch."
Do you have any idea if i can do something with that or just return items?

wow, sorry to hear that. It may be that 2 items is the limit, since both times i was successful with 2, and you seem unsuccessful with 3. Knowing how slow they are too i doubt they did an actual investigation in an hour, so probably just using CCTV as an excuse.