Tracking Manipulation discrepancy 04-30-2022, 01:26 AM
#1
This is an on going SE at a electronic/camera store in similar lines to B&H.
Carrier used: UPS
Current status of Shipment: delivered
Current status of Tracking: delivered to a UP-s Acess point pick-up location near the Store's warehouse
On-transit manipulation was processed(Delivered to a different pick-up location than current), but the CS insisted to wait a couple days. Now the package has arrived, the tracking is edited to the current status(Manipulator did not have ability to change the tracking to "returned and delivered to the sender".
The CS has sent me an email last night, inquiring if I had received the package(have not responded yet), which never has happened in my previous SE processes.
Tracking Inconsistency:
1. Time Inconsistence---the package was marked delivered to a pick up point in another state, the day after it was marked delivered to receiver. (this has been changed to "delivered to another pick-up point)
2. The "signed by received" marking is there visible, which indicates a sign of proper deliver. an hour after the package is marked as delivered to another state.
Can I play the gullible card and push thru this claim?
Thank you,
Carrier used: UPS
Current status of Shipment: delivered
Current status of Tracking: delivered to a UP-s Acess point pick-up location near the Store's warehouse
On-transit manipulation was processed(Delivered to a different pick-up location than current), but the CS insisted to wait a couple days. Now the package has arrived, the tracking is edited to the current status(Manipulator did not have ability to change the tracking to "returned and delivered to the sender".
The CS has sent me an email last night, inquiring if I had received the package(have not responded yet), which never has happened in my previous SE processes.
Tracking Inconsistency:
1. Time Inconsistence---the package was marked delivered to a pick up point in another state, the day after it was marked delivered to receiver. (this has been changed to "delivered to another pick-up point)
2. The "signed by received" marking is there visible, which indicates a sign of proper deliver. an hour after the package is marked as delivered to another state.
Can I play the gullible card and push thru this claim?
Thank you,


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