[DragonyCat]

Yes, I can almost guarantee they'll request It again.

Simply tell them you're experiencing errors when attempting to upload the video.

Also mention that you've tried multiple browsers and devices to no avail.

Smart thinking.

Please do.

Update 5 or 6 idk at this point lol:

"Greetings from Razer!

My name is Jacob, and I work as a Tech Support representative for Razer. Thank you for contacting Razer Tech Support. We are grateful for your interest in and support for Razer. We just received your inquiry and are delighted to assist you.

Thank you for providing the relevant information from your side.

However, please let us have some time to examine the proof of purchase provided from your side. We do understand that your Razer Basilisk V3 mouse not turning on is affecting your daily activities I have personally transferred your case to the Razer Internal Department without further ado.

To set your expectations, you will receive an update within 3-5 working days. Your patience will be highly appreciated.

Should you have any other issues or concerns with your Razer products in the near future, please do not hesitate to contact us. We will be more than happy to assist you further.

For your reference, this is the case number *****. Thank you for contacting Razer Technical Support."

A good ol' Investigation.

Fingers crossed, they don't cross-check the authenticity of the POP against the order/Invoice number.

What can happen or be the result of them doing that? Don't want any legal trouble obviously.