[Defeat]

Tried them a couple years ago. They were extremely frustrating to deal with and handled complaints/repairs before the SE very badly. When getting to the SE I was moved from one department to another before they simply stopped replying to my emails.
I'd put my efforts elsewhere.

They used to be quite easy, but as the years go by, they've gotten harder like any other company I guess. Last time I gave them a go, I managed to get past the required PR and lame form they ask for but they wouldn't budge on an ID for the refund. I took my loss but it's a new year, let's see what happens