[ramiz46]

This is new. Not a police report but they want an incident report. Has anyone done one of these?

that's basic step to get refund easily so send is asap and you get your refund these are 7 points i think if you take refund in that account then easy for you !

exactly that, it's a new thing or am I wrong?

no bro its not new

1st they refund you easy as simple as if not they prefer2nd point
2nd ask for Incident report then refund its automatic way if not they prefer 3rd point
3rd ask for PR(Police report ) if you give PR you get refund