[Gunshotglamour]

So we just bought a pair of the airpod Max's from Apple directly. We paid a little over 600 for them and would either like to get a replacement sent, or have it refunded. I have a few questions though.

What is the best bet to be successful? I know I can't eb them or wrong item. Could possibly claim did not arrive? Can you double dip with apple, and would this count towards their "1 time exception" rule I've heard abokt7, should I do that method with something more expensive like a MacBook pro?

It's being delivered via ups. I don't think it's requiring a signature but I'm not sure until it updates. They'll be delivered later today, ordered yesterday.

Thank you!