[mothered]

Yes i gave all the info that was needed on the police report,

Shes saying she’ll need to take my  statement on the matter is that normal

You've given your statement by filing the police report.

That's where It ends.

I was just in contact with amazon they said even though i’ve filed a PR they won’t be issuing a refund/replacement since apparently there not responsible for stolen packages wtf

Nonsense.

Why did they request a PR, If they had no Intention to take the claim further?

But then i called up and they said they are responsible for it

Do you have a record of the conversation?

The name of the rep you spoke with etc?