[johnnyboiog88]

They asked for pictures of shipping label, condition of the box and any barcodes that may be on the wrong item received.

That's why I asked whether any specifics were mentioned.

Taking a photo at your discretion will not suffice.

I have obliged and sent them everything they requested

Good.

We'll await their response.

Have been told by a rep to send back the incorrect item and I will receive a refund. Sounds like it has gone well but will know for certain when money arrives back in my account.