[mothered]

Regarding the police report they’re saying it’s not completed

In what respect do they believe It's Incomplete?

They also insist in writing in Spanish when all my communications have been in English (and I keep asking for them to answer me in English)

Be sure to mention this when the claim has been escalated.

Express your frustration at how you've been mistreated.

I have asked them to escalate my claim to someone who can actually look into in and not send me around in circles to the police station.

Good move.

I know it’s their goal to make me lose my mind but it’s starting to be too much.

Remain composed and stay focused.