[johnnyboiog88]

Update, am going to try the wrong item received on Amazon, found a cheap electric shaver that weights 20g less than the iphone. Bought from 2 different accounts, 1 delivered to an Amazon Locker. Will update tomorrow when they arrive.

You've covered everything well.

We shall await your reply.

Everything arrived and after about 30 minutes I got in touch with Amazon, at first they were asking me to file a police report. 2 CS representatives were adamant about it, I said I would like to speak to someone higher up as it made no sense to me to file a police report.

I finally get through to the manager and he asks if it is correct I received an "empty box" so I had to correct him, it goes to show how useless some of these CS reps are. Anyway he has asked for pictures of the wrong item received, I assume I am correct in sending pictures of the electric razor in the Amazon box the iPhone arrived in?