RE: Refunded - Asked to return 03-27-2022, 09:10 AM
#4
1.Item was returned on [DATE]
2.Item was delivered on [DATE]
3.Not refunded after confirmed delivery as per policy.
4.Item needs to be received by return department before issuing a refund.
5.Contacted Agent 1mo later and they said to give them 5 more days to process this return.
5 days later contacted again and refund issued (Assume they processed the return since it needs to be received/inspected by the return center before being refunded.
6. Received email stating wrong item was sent and to return original.
7. When item was received why would it take that long to determine wrong item was sent.
8. Send me a picture of this "Wrong item" - (Im sure they can't provide cause they bullshitting)
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Points of defense - if they dont budge it should be convincing enough for the Bank.
2.Item was delivered on [DATE]
3.Not refunded after confirmed delivery as per policy.
4.Item needs to be received by return department before issuing a refund.
5.Contacted Agent 1mo later and they said to give them 5 more days to process this return.
5 days later contacted again and refund issued (Assume they processed the return since it needs to be received/inspected by the return center before being refunded.
6. Received email stating wrong item was sent and to return original.
7. When item was received why would it take that long to determine wrong item was sent.
8. Send me a picture of this "Wrong item" - (Im sure they can't provide cause they bullshitting)
---------------------
Points of defense - if they dont budge it should be convincing enough for the Bank.
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