[bluebeam]

details: after having SE Glorious I noticed that at no time they mention the model of my mouse in the conversation so even if we see the serial number etc ... in the video that is full of inconsistencies with what I described in my first message, I think I could have chosen which model to replace them checking if it coincides with the video, I feel they do not pay attention to the details, if they see that the video looks consistent they accept the refund.

Good, seems you have been occupied for a while

indeed but it was an interesting experience as a beginner in the SE !

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Oh yeah glorious is very easy, i decided to cheat a bit on my SE by buying one legitimately, making a video for their support and they just sent me a replacement. I'll do the same with the replacement and ask for a refund

yes very easy, I also intend to try a refund for the mouse that I have SE I think it is feasible .