[tomboli]

she asked me to take pics of the box it came in but i said i got rid of it because i have a little kid running around and i dont want him to cut himself so i didnt sent pictures of the box

How did she respond to that?

left you a personal message with a query

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she asked me to take pics of the box it came in but i said i got rid of it because i have a little kid running around and i dont want him to cut himself so i didnt sent pictures of the box

How did she respond to that?

she had told me that thee ref team will try to help me as fast as possible to resolve my query but they wont be fast enough for the birthday tomorrow, should i call again and highlight the fact that i took that insurance for one euro which stated that they will help me asap?