RE: Apple.com - raplacement/refund help DNA? FTID? 02-05-2022, 11:18 AM
#4
(02-05-2022, 03:15 AM)mothered Wrote:Quote:I realized that there are methods such as DNA, EB, etc., but they are riskyEvery method has an element of risk.
It's up to you to formulate It correctly and see It through to the end.
Quote:I bought an Apple watch 7. I want to get a "replacement"It's only around 32 grams, which Is perfectly suited to the EB/missing Item method.
Quote:If I say that I did not receive the parcel, there is a risk that I will simply be refusedWho's the carrier, and what type of verification (If any) will be required on delivery?
Quote:I've heard that they make "replacement" much easier and it's easier to do, BUT HOW?Unbeknownst to many buyers, Apple offer what's called a "one-time exception" per account, whereby they'll refund/replace the Item without (for example) the need to return It, or Investigate the claim further.
Quote:As I understand it, you need to use the FTID methodDon't waste your time with It.
Thank you for the detailed answer!
The delivery was carried out by UPS, I can't say for sure about the type of check, since I received a mail forwarder. OK, I realized that it's better to use EB/missing item. I need to say that the box from the parcel was in perfect condition and the box from the Apple Watch itself was opened and there was no watch inside?
I'm worried that they will ask me to name the IMEI and lock the device.
What should I do better?
(This post was last modified: 02-05-2022, 11:19 AM by ksenofob.
Edit Reason: fail
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