[mothered]

After a week of emails back and fourth with customer support providing pics/receipt  my warranty claim was approved and I have received the tracking for the replacement today

Well done with persevering with the SE throughout the entire claim.

Also @mothered (sorry for the ping, hope that's fine): If I were to try that myself, would it be safe to use my real information?

No problem at all.

Every company believes an SE Is a legit claim, so If you treat It as such by manipulating It without raising suspicion, there's no cause for concern - your real Info can be used.