[JV99]

thats exactly what i was thinking, should i wait a day or two before reaching out? it has been marked delivered and i received a text/email

Yes, contact them the next day.

Although you've received the said delivery confirmation, as far as you're concerned, you're still waiting for the package to arrive, so getting In touch with the company the following day makes perfect sense.

really appreciate your help so far!

You're welcome.

Called today, driver put in the system "left at door" even though it required signature, investigation has been triggered and i should have result within a week, bit nervous however will keep you updated