[jscullion]

So my "wrong item"
Do you mind explaining why the date ordered matters? Is it so they were picked same day?
do i also need similar dimensions for my wrong item? like roughly the same shape
it has to be the same weight? Have you any good ideas for a replacement? All i can think that fits might be a book of some sort but i wouldnt even know how to check the weight of it before buying.
Should i try and find out the total weight of the ipad including the box and all the bits and pieces and match the weight to that?

In terms of the same date, they'd be under the Impression that the wrong Item was In fact Incorrectly dispatched - for the reason that It matches the original Item's order date.

The size doesn't matter, only a matching weight of both Items. Regarding the wrong Item Itself, as an SE'er yourself, It's your job to research and locate one.

Thanks so much for the reply i do appreciate it. Not having to match dimensions really opens up the possibilities. So rather than go by the actual ipad weight i should maybe look up total box weight online? then find the closest match. Order them at the same time and then tell them i only received the wrong item.

Just one last question. Should i just file an automatic return or am i better involving chat?