[fi3ld]

In order to best assist you we do need some additional information. If you still have the package please reply back with the UPC number on the back. Where did you purchase this from? Did you only have the issue with one blade? Finally, please also include your full mailing address. Once we hear back from you then we can get started.

The questions are easily answered In your favor.

They're requesting your address for the reason that a replacement will most likely be Issued.

Same thing happened with Logitech they asked for mailing address, and then said that they're going to check and verify the info provided then make a decision.
From that moment I've decided to confirm success only when i see shipped