RE: FTID & Paypal Method 10-22-2021, 02:03 PM
#22
(10-22-2021, 02:51 AM)mothered Wrote:(10-21-2021, 04:29 PM)decay Wrote:Are the above screenshots from PayPal asking you to contact GoPro?(10-21-2021, 03:56 PM)mothered Wrote: Did you file a dispute through PayPal's Resolution Center?
Correct.
https://gyazo.com/e4d80068deb5588914c1f77408172602
https://gyazo.com/83c74b3e525d29f16592a68638706614
If so and given PayPal Is handling your case, I don't know why they're requesting It. Ask PayPal the reason for their request.
So I went to the resolution centre and said the item had no arrived. It created a chat with GoPro and gave them time to respond. (I assume if they didn't respond I could up the case to a claim and get a refund)
They responded to the claim and asked me to contact customer support.
https://gyazo.com/ba8968eb0695c477ca661faf8981e5d4
(This post was last modified: 10-22-2021, 02:07 PM by decay.)


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