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Documentation from shop filter_list
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RE: Documentation from shop #13
Okay that's fucking weird. Now the rep wrote me that:

"To further investigate the case, we can offer to pick up the G560 including all the accessories to carry out an analysis. Please note that this analysis may require your product to be disassembled and may render your product inoperable.

By allowing us to pick up your product for analysis (we will provide you with a free UPS printable label, you are consenting to an analysis, which may include disassembling your device and may render your product inoperable. Please note that we cannot consider your claim until we receive and verify the G560. In the circumstance where your package has not been delivered (e.g. lost, delayed, or abandoned), you must file a claim with the shipping carrier and provide Logitech the investigation results in order for Logitech to continue evaluating your claim. We will communicate our findings to you in approximately 10 business days from the day we confirm receipt."

It's totally different rep than the one i was talking to. Why the fuck she needs it back? What should I do?

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Messages In This Thread
Documentation from shop - by smallgreyman - 09-18-2021, 03:34 PM
RE: Documentation from shop - by mothered - 09-18-2021, 04:58 PM
RE: Documentation from shop - by smallgreyman - 09-18-2021, 06:49 PM
RE: Documentation from shop - by mothered - 09-19-2021, 03:09 AM
RE: Documentation from shop - by BenzoMyLife - 09-19-2021, 12:44 AM
RE: Documentation from shop - by smallgreyman - 09-19-2021, 10:00 AM
RE: Documentation from shop - by smallgreyman - 09-22-2021, 02:58 PM
RE: Documentation from shop - by mothered - 09-22-2021, 05:41 PM
RE: Documentation from shop - by smallgreyman - 09-23-2021, 12:20 AM
RE: Documentation from shop - by mothered - 09-23-2021, 05:12 AM
RE: Documentation from shop - by smallgreyman - 09-28-2021, 12:35 PM
RE: Documentation from shop - by mothered - 09-28-2021, 04:29 PM
RE: Documentation from shop - by smallgreyman - 09-30-2021, 07:15 AM
RE: Documentation from shop - by mothered - 09-30-2021, 10:25 AM
RE: Documentation from shop - by smallgreyman - 10-01-2021, 03:23 PM
RE: Documentation from shop - by mothered - 10-01-2021, 05:16 PM