[bapexsupreme]

I did and the reps over the phone said that they aren’t in charge of it once the item is passed on the shipping company and they said it’s been delivered at the front door and that they have to investigate.

Well, the reps are In charge because they've simply opened an Investigation with the carrier, but the claim still remains with them.

The point Is, the refund was Initially Issued without the need to have the carrier Involved, so why has It all of a sudden changed? On what grounds was the first refund granted? These are the questions I'd be asking demanding.

Should I call again tomorrow and asked what changed ? I somewhat asked that question and the second rep I talked to on the phone said they have to investigate since on the tracking it says delivered at front door that’s what he kept pushing so they have to investigate.

Right now Apple is taking care of it, doing a dispute right now and they said if they need more information for me they’ll contact me
If not then they’ll email me the outcome.