RE: HELP! SEING 08-24-2021, 12:10 AM
#8
Is there anything I can say or do to get around this??? I just received this email right now.
"Thank you for your reply and I completely understand the situation, and do not blame you for proceeding in the way that you did.
HP greatly values the performance and safety of its products; However, without an opportunity to inspect the involved product, HP is not able to evaluate the reasons for the product's failure, assuming such a product failure occurred. Without an evaluation, I cannot provide any sort of resolution or compensation.
If you are able to retrieve the device, or have any other questions or concerns, you are welcome to let me know. If not, I understand and will archive the case within the next 1-2 days."
Is there anything I can say or do to get around this??? I just received this email right now.
"Thank you for your reply and I completely understand the situation, and do not blame you for proceeding in the way that you did.
HP greatly values the performance and safety of its products; However, without an opportunity to inspect the involved product, HP is not able to evaluate the reasons for the product's failure, assuming such a product failure occurred. Without an evaluation, I cannot provide any sort of resolution or compensation.
If you are able to retrieve the device, or have any other questions or concerns, you are welcome to let me know. If not, I understand and will archive the case within the next 1-2 days."
"Thank you for your reply and I completely understand the situation, and do not blame you for proceeding in the way that you did.
HP greatly values the performance and safety of its products; However, without an opportunity to inspect the involved product, HP is not able to evaluate the reasons for the product's failure, assuming such a product failure occurred. Without an evaluation, I cannot provide any sort of resolution or compensation.
If you are able to retrieve the device, or have any other questions or concerns, you are welcome to let me know. If not, I understand and will archive the case within the next 1-2 days."
Is there anything I can say or do to get around this??? I just received this email right now.
"Thank you for your reply and I completely understand the situation, and do not blame you for proceeding in the way that you did.
HP greatly values the performance and safety of its products; However, without an opportunity to inspect the involved product, HP is not able to evaluate the reasons for the product's failure, assuming such a product failure occurred. Without an evaluation, I cannot provide any sort of resolution or compensation.
If you are able to retrieve the device, or have any other questions or concerns, you are welcome to let me know. If not, I understand and will archive the case within the next 1-2 days."
(This post was last modified: 08-24-2021, 12:10 AM by RiskyBee4917.)
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