[mothered]

Okay so I took your advice and said that to the hp representative and I never heard anything back. I just asked if they had any updates on my case and the representative said that a case manager was on my case and will be contacting me.... Sound like good news or bad? I feel like it would already be declined by now if they weren't going to do it. But I'm pretty new to this so not sure.

It seems positive so far, namely because (and as you've stated) they don't have reason/evidence to decline your claim at this stage.

Wait for their response and we'll take It from there.