[yoyo1111]

What was their response to that?

Records are kept of all communications relating to claims but hopefully the rep you speak with, doesn't refer to previous happenings.

Your friends may've messed up the SE somewhere or perhaps dealt with a stubborn rep that wouldn't budge, hence It's not an Indication that It won't work for you.

So I think I may of done it - didnt even send a receipt however this was a device I actually have so either way makes everything easier.
This is the response I got, very pleased! the warranty claim tickets of SNs I have generated are still ongoing - will update next few days =)
This is the response I have been given:
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Thank you for responding.

As the troubleshooting did not help resolve the issue and as the product is still under warranty, kindly visit the point of purchase and check if a warranty claim can be made. If in case there is no help or any inconvenience with your visit to the reseller, you can get back to us by replying to the email and we will help you out with the warranty claim.

Also kindly provide the needed information below so we can update your profile:

- A copy of the purchase invoice
- Your full name
- Your phone number
- Your postal code
- Your complete shipping address

Thank you for choosing Logitech G.

They've basically accepted the fact that the product Is defective and because It's still under warranty, there's no Issue with the claim.

Please reply when you receive their response.

So havent responded on whats happened for a while. Ive done quite a lot since

The logitech warranty claim has come through - the guy basically asked for me to show the SN. I didnt even show a proof of purchase I just spoke to him like I was dodging it & getting angry at them taking a while to respond (which they did) and in the end I think he basically just went, fuck it i can be bothered to deal with this lol. So yeah thats being shipped.

I have also started an SE on Razor - This seems to have gone well. To me so far it seems razor could possibly be the easiest to claim, They dont really care to much and when they ask for proof of destruction etc, they dont really check over it either. I said basically my keyboard is completely defective, showed a video of it looking like it was plugged in when it barely wasnt - well ye u get the message. Looks like this has gone through anyway as they have now said this is sufficient evidence and asked for shipping.

I have proof from some guy on ebay of a Boom 3 Speaker - SN on the device etc even a video of audio playing on it which I think ill just edit and make it static - and then try and SE with this proof. Just submitted a ticket for this anyways but this is still on going

Also claimed by Airpods which seems to of gone smoothly - requested I return the product for repair but said im self isolating, he then kind of ignored that and asked for my shipping details so I guess thats ok?

All ok so far tho.