[yoyo1111]

And I have said I currently cannot get any pictures or recording of the issue.

What was their response to that?

Will see how it goes through emails with other tickets - these tickets are generated S/N. Dont have the most faith with these. Planning on ringing logitech support team outside of the UK to endorse my claim to the logitech team in the UK -hoping it skips some bullshit?

Records are kept of all communications relating to claims but hopefully the rep you speak with, doesn't refer to previous happenings.

This worked beforehand so should try it again atleast see how it goes - A couple friends I know also tried and got nowhere so didnt really bother.

Your friends may've messed up the SE somewhere or perhaps dealt with a stubborn rep that wouldn't budge, hence It's not an Indication that It won't work for you.

So I think I may of done it - didnt even send a receipt however this was a device I actually have so either way makes everything easier.
This is the response I got, very pleased! the warranty claim tickets of SNs I have generated are still ongoing - will update next few days =)
This is the response I have been given:
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Thank you for responding.

As the troubleshooting did not help resolve the issue and as the product is still under warranty, kindly visit the point of purchase and check if a warranty claim can be made. If in case there is no help or any inconvenience with your visit to the reseller, you can get back to us by replying to the email and we will help you out with the warranty claim.

Also kindly provide the needed information below so we can update your profile:

- A copy of the purchase invoice
- Your full name
- Your phone number
- Your postal code
- Your complete shipping address

Thank you for choosing Logitech G.