[mothered]

They state in the email that I “consistently requested refunds for a large number of my orders”

Ask them to provide evidence of each and every refund/request.

Okay, will do, going to start drafting the email up and see what they say.

Good to read.

It's Improper for Amazon (or any company for that matter) to shoot off an email without any form of justification/clarification, hence their decision must be supported with solid evidence.