[Bruce_Boy]

Follow up on my VR switch method is not working. I ordered a VR set from amazon warehouse deals. I switched out new base stations with my old ones and returned the unit. return delivered back to HQ June 4th. I go to chat today and wondered why I wasn't refunded only to get a MSG back saying I returned a heavily used VR in correct item packaging. I said wasn't it used to begin with cause I bought it used. They also say serials don't match so they can't refund me. What can I do here? This never happened to me before. I've done successful returns like this before. I'm in a stump. Do i just suffer a $1k loss... or keep perusing this? Will a phone call help? or should I just do a credit card charge back?