Need advice on which method i should go with my recent se 06-12-2021, 12:46 PM
#1
so i did a laptop se back at December and since the logistic company is fedex so i assumed the boxing is auto failed and moved on, so at April i was cleaning up my se files and when i check the mail box a mail that is about the claim with fedex is cleared and they are ready to send me a new laptop which only i need to confirm my address with them. I used a car crash as my excuse to explain why i didnt reply for a long time, and after two months of live chatting back and forward, the brand's CS ask me to show them a receipt. Which i have 3 options rn:
1. refuse to give the receipt and flow with the excuse of car crash and say something like the receipt had been lost during the car crash or something
2. ps a bb receipt, which my concern is they might check the order number since the value of the laptop is too large
3. I have a foreign same brand authorised retailer's reciept for my old same brand laptop, and the brand does offer international warranty and the retailer's seller did talked about international warranty is covered other than north korea. Which with this path the CS cant really go find out if the order number is legit or not, but i am worrying that they dont approve that receipt .
Let me know what you guys think!
1. refuse to give the receipt and flow with the excuse of car crash and say something like the receipt had been lost during the car crash or something
2. ps a bb receipt, which my concern is they might check the order number since the value of the laptop is too large
3. I have a foreign same brand authorised retailer's reciept for my old same brand laptop, and the brand does offer international warranty and the retailer's seller did talked about international warranty is covered other than north korea. Which with this path the CS cant really go find out if the order number is legit or not, but i am worrying that they dont approve that receipt .
Let me know what you guys think!



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