[Waifu]

Though bots are required to send you to chat with a representative for high-valued items (in Amazon's perspective), using a bot to refund high-valued products can be abused.

That's precisely how chat bots are structured to operate.

Thank you for stating your opinion, even though I'm fairly getting into SE, you tremendously helped with answering my questions and giving me more knowledge to work with when it comes to SE.