[mothered]

I did eventually get the refund... had to send an email to the directorate office and they refunded me within 5-10 mins as police were refusing to provide a report.

Police Station/ Offices tend not to supply a report in uk (at least my experience)  as they dont class it a criminal matter (technically a crime has not been committed)  once i explained this to the directorate office of amazon they refunded me.

i used the tactic on another SE as well.

You've handled the SE exceptionally well.

Good work.