[qEpsilon]

It's called an "Advanced Replacement", which Is part of HP's policy under these circumstances.

Do note that they'll bill your account for failing to send the defective unit.

i never sent them a payment method tho?

I take It you didn't use the serial number method, so how was the Item purchased?

whats that? i sent a serial number, and said it was broken, needed it for work, im quarantining, etc, they did an AR without asking for payment info.