Amazon sold or fulfilled matter?

Beerad · 02-10-2021, 02:48 AM

Hey guys so I have a question regarding amazon and their sold and fulfilled. I want to buy a pc from amazon and take the pc they send & switch it with an older model (almost exact same pc). The thing is that the pc I want to buy is sold by Skytech but fulfilled by amazon. Would I run into any issues if it’s sold by another company besides amazon? Or is the fulfilled part the most important part in order for my switch-a-roo to be successful.

mothered · 02-10-2021, 05:41 AM

In terms of the SE per se, Amazon FBA won't be a problem.

They simply store, pick, pack and dispatch goods on behalf of the seller. They also handle customer service, returns & refunds. As long as It's not an Individual seller, you'll be fine.

Andersenwlngton · 02-13-2021, 12:08 PM

It should be fulfilled by Amazon. I made a few refunds on item which was sold by XXX company and fulfilled by Amazon. Feel free to order pc.

mothered · 02-13-2021, 03:21 PM

(02-13-2021, 12:08 PM)Andersenwlngton Wrote: I made a few refunds on item which was sold by XXX company and fulfilled by Amazon.

Essentially, It's no different to shipped & sold by Amazon.

In both cases, you're dealing with Amazon directly.

Beerad · 02-14-2021, 01:56 AM

(02-13-2021, 03:21 PM)mothered Wrote:
(02-13-2021, 12:08 PM)Andersenwlngton Wrote: I made a few refunds on item which was sold by XXX company and fulfilled by Amazon.
Essentially, It's no different to shipped & sold by Amazon.

In both cases, you're dealing with Amazon directly.

Update time. So I purchased it and got it 2 days ago, I called today and tomorrow someone from UPS will come by and take my return with a shipping label so in about 3-5?days I should get my return I’ll update you guys what happens next

mothered · 02-14-2021, 02:20 AM

(02-14-2021, 01:56 AM)Beerad Wrote: Update time. So I purchased it and got it 2 days ago, I called today and tomorrow someone from UPS will come by and take my return with a shipping label so in about 3-5?days I should get my return I’ll update you guys what happens next

Hopefully they don't thoroughly check your return and notice Inconsistences.

Please keep us updated as developments unfold.

Beerad · 02-23-2021, 01:07 AM

(02-14-2021, 02:20 AM)mothered Wrote:
(02-14-2021, 01:56 AM)Beerad Wrote: Update time. So I purchased it and got it 2 days ago, I called today and tomorrow someone from UPS will come by and take my return with a shipping label so in about 3-5?days I should get my return I’ll update you guys what happens next
Hopefully they don't thoroughly check your return and notice Inconsistences.

Please keep us updated as developments unfold.

Not much for this update but UPS picked up the package on 2/15/21 and was delivered on 2/19/21. I called amazon the day it was delivered and tried to tell them I thought it was supposed to be 3-5 days after I send to UPS but they didn’t budge and said to wait 5-7 days after delivered. So I called them back 2 days later trying again and they still said to wait the 5-7 days. At this point I’m getting a bit nervous because I’ve called before when it was delivered and sometimes I have got my refund but the rep said they can’t refund it on their end. I’m going to keep calling until I get someone to help me.

mothered · 02-23-2021, 03:34 AM

(02-23-2021, 01:07 AM)Beerad Wrote: So I called them back 2 days later trying again and they still said to wait the 5-7 days.

You'll need to wait for them to assess and process your claim.

(02-23-2021, 01:07 AM)Beerad Wrote: At this point I’m getting a bit nervous because I’ve called before when it was delivered and sometimes I have got my refund but the rep said they can’t refund it on their end.

Quote:but the rep said they can’t refund it on their end.

^ Does this relate to your current claim?

Amazon sold or fulfilled matter?
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