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Paypal asking for expert statement? filter_list
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Paypal asking for expert statement? #1
What would you do if PayPal asks for a statement of an expert that the computer is really broken. How would you handle the situation? Fake a statement? Stop the SE?

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RE: Paypal asking for expert statement? #2
Please provide Information of the SE, Inclusive of the company and how It led to a PayPal dispute/claim.

Also, what are the exact details requested In the statement?
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RE: Paypal asking for expert statement? #3
It’s not an ongoing SE. But I am thinking about all the things before I start an SE.
If a computer is broken PayPal asks for a statement of an external company that the computer is really broken. I wonder what to do then?

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RE: Paypal asking for expert statement? #4
(02-10-2021, 08:04 AM)Marvimarv Wrote: It’s not an ongoing SE. But I am thinking about all the things before I start an SE.
If a computer is broken PayPal asks for a statement of an external company that the computer is really broken. I wonder what to do then?
Understood. It's good practice to prepare yourself with the probable events that take place, and you're doing exactly that- well done.

In answer to your question, If the value of the PC Is well worth the hassle of what you're about to read, then do take It under advisement. You can register a business name with a title that represents computer sales & repairs, and add a secondary phone number that belongs to you (but cannot be personally linked) as a point of contact. When PayPal requests a statement/POD, you can generate It yourself against your own company name and If they decide to call, you'd be the one answering all questions and concerns.
Job done.

Without naming specifics, In my locality, registering a business only costs around 45$ annually- which Is worthy of the money spent for circumstances of this nature.
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RE: Paypal asking for expert statement? #5
Sounds pretty interesting. Good idea, thanks!

Have you ever had PayPal call the number on a statement Like this?

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RE: Paypal asking for expert statement? #6
(02-10-2021, 01:46 PM)Marvimarv Wrote: Have you ever had PayPal call the number on a statement Like this?
I've experienced It once and PayPal did not contact the company.

The reason why I'm sure, Is because I used my friend's PC store as a point of contact and he did not receive any calls. This was quite a few years ago, but I assume PayPal's process hasn't changed.
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RE: Paypal asking for expert statement? #7
Interesting to know. Thanks for that!

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RE: Paypal asking for expert statement? #8
(02-10-2021, 07:21 PM)Marvimarv Wrote: Interesting to know. Thanks for that!
You're welcome.

Do note that my post above Is based on an Isolated Incident (my personal experience at the time), and may not be a representation of how PayPal handles such claims.
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