Personal experience with FTID and how it failed before delivery 01-21-2021, 10:50 AM
#1
Hello. I live in a country where COVID measures mean closed depots for customers. Basically meaning, you can't enter there and you can only arrange a courier to come to your place and pick the package up. So I had to do that, printed my "FTID 3" label, edited perfectly.
The courier arrived and the first thing I saw was their own company label. They labeled it over my FTID label.
And this is basically why FTID isn't recommended to do.
Few words though, why it may have failed:
- DHL is not anymore in the country I've sent the letter from. They may drive over here but some other company has taken over their customers. So it makes sense, to label it with their own label and just have a RETURN CONNECT feature available for customers.
- They also may expect that majority of customers don't have a label printed out and they just received the tracking number.
- I have received the label from the A store and did not have to buy it myself. The author of the so-named book that teaches you to refund basics recommends you this type of label. I may try in the future to do the other way around, buying the label and trying the same method.
What are your thoughts? What could I have done better? Any ideas on how to prevent this?
Thank you for any feedback!
The courier arrived and the first thing I saw was their own company label. They labeled it over my FTID label.
And this is basically why FTID isn't recommended to do.
Few words though, why it may have failed:
- DHL is not anymore in the country I've sent the letter from. They may drive over here but some other company has taken over their customers. So it makes sense, to label it with their own label and just have a RETURN CONNECT feature available for customers.
- They also may expect that majority of customers don't have a label printed out and they just received the tracking number.
- I have received the label from the A store and did not have to buy it myself. The author of the so-named book that teaches you to refund basics recommends you this type of label. I may try in the future to do the other way around, buying the label and trying the same method.
What are your thoughts? What could I have done better? Any ideas on how to prevent this?
Thank you for any feedback!
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