UPS SE Advice (UK) 01-02-2021, 11:26 PM
#1
I am DNA’ing an item from a retailer that used UPS. I received the item at the door and gave my real name (I did not intend to SE the item at the time).
I have contacted the retailer and said nothing has been received. They checked the tracking which showed it as delivered and received by *my name*. However that is the name written on the package, so anyone could have read it and said to the courier that is their name.
The package was only scanned, no signature was taken.
The retailer has said they will contact UPS to see what has happened here.
What can I expect to happen?
I have contacted the retailer and said nothing has been received. They checked the tracking which showed it as delivered and received by *my name*. However that is the name written on the package, so anyone could have read it and said to the courier that is their name.
The package was only scanned, no signature was taken.
The retailer has said they will contact UPS to see what has happened here.
What can I expect to happen?




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