[Leonidas76]

Yes that's the plan, although I will first do the DNA on the phone, then send back an empty box with the airpods.

Good approach.

In terms of the methods you're planning to use, the DNA pretty much speaks for Itself, so you're good to go. As for the AirPods and given they're extremely light, boxing without substituting the weight will suffice.

Let's give an update:

-Airpods have been boxed, now it's all about waiting until Amazon reimburses me OR if it takes too long (+3 weeks) I'll contact them myself and ask what's taking so long.

-Iphone has been received on a different adress. I contacted support and they told me that I have too wait till the 25th of december before they can reimburse me. The system doesn't allow for earlier since it is likely that the phone will still be 'delivered', in other words it seems like the SE is a succes! Once all money has been reimbursed I will give a final update.

[mothered]

-Airpods have been boxed, now it's all about waiting until Amazon reimburses me OR if it takes too long (+3 weeks) I'll contact them myself and ask what's taking so long.

What was the exact response from Amazon?

-Iphone has been received on a different adress. I contacted support and they told me that I have too wait till the 25th of december before they can reimburse me. The system doesn't allow for earlier since it is likely that the phone will still be 'delivered', in other words it seems like the SE is a succes! Once all money has been reimbursed I will give a final update.

I contacted support and they told me that I have too wait till the 25th of december before they can reimburse me

If this was their precise response, then a refund Is forthcoming.

Be sure to keep a record of all correspondence/communication.

[Leonidas76]

-Airpods have been boxed, now it's all about waiting until Amazon reimburses me OR if it takes too long (+3 weeks) I'll contact them myself and ask what's taking so long.

What was the exact response from Amazon?

-Iphone has been received on a different adress. I contacted support and they told me that I have too wait till the 25th of december before they can reimburse me. The system doesn't allow for earlier since it is likely that the phone will still be 'delivered', in other words it seems like the SE is a succes! Once all money has been reimbursed I will give a final update.

I contacted support and they told me that I have too wait till the 25th of december before they can reimburse me

If this was their precise response, then a refund Is forthcoming.

Be sure to keep a record of all correspondence/communication.

Maybe I messed up the wording with 'boxed' but what i meant is that the Airpods are sent back for a refund. So its the regular refund process and that is basically all automatic.

I will try to keep a record, but the Amazon employee immediately closed the chat after I contacted them so unfortunately that is lost.

---

A return is the word! So I returned the airpods and am now awaiting a refund.

[mothered]

Maybe I messed up the wording with 'boxed' but what i meant is that the Airpods are sent back for a refund. So its the regular refund process and that is basically all automatic.

All good, understood.

I will try to keep a record, but the Amazon employee immediately closed the chat after I contacted them so unfortunately that is lost.

In such circumstances, It's good practice to have a screen recording software. As such, they cannot go back on their word.

When your claim Is finalized, simply delete the file.

A return is the word! So I returned the airpods and am now awaiting a refund.

Well done.

Technically, only when the funds clear, Is the SE deemed a success but It's safe to assume that yours Is a done deal.

[Leonidas76]

SO they asked me to sign a small document stating that I didn't receive the product. Given the account is registered under a different name, I have to sign the document with a fake name. It seems like it's just a simple administrative document and not an actual legal document. But I still feel a bit unsure about what to do.

[mothered]

It seems like it's just a simple administrative document and not an actual legal document. But I still feel a bit unsure about what to do.

Can you post the document In Its edited form?

As such, we can provide Informed advice.

[Leonidas76]

It seems like it's just a simple administrative document and not an actual legal document. But I still feel a bit unsure about what to do.

Can you post the document In Its edited form?

As such, we can provide Informed advice.

This is a rough translation of the document
===========================================================

DECLARATION

Name: ___________

Adress: ___________

E-mailadress: ___________

I declare with that I did not receive order with number XXXX, which I ordered on Amazon on XXX date.

This is the item that I did not receive:

XXXX

I would like a refund of the Items I did not receive.

The person signing this document is aware of the legal consequences of signing a false document.

[mothered]

It seems like it's just a simple administrative document and not an actual legal document. But I still feel a bit unsure about what to do.

Can you post the document In Its edited form?

As such, we can provide Informed advice.

This is a rough translation of the document
===========================================================

DECLARATION

Name: ___________

Adress: ___________

E-mailadress: ___________

I declare with that I did not receive order with number XXXX, which I ordered on Amazon on XXX date.

This is the item that I did not receive:

XXXX

I would like a refund of the Items I did not receive.

The person signing this document is aware of the legal consequences of signing a false document.

If that's an accurate representation of the original document In Its complete form, then It's fine to go ahead and sign It.

The person signing this document is aware of the legal consequences of signing a false document.

You're signing It "to the best of your knowledge and belief that It's true and correct", so on those grounds, the above basically has no legal Implications.

[Leonidas76]

Can you post the document In Its edited form?

As such, we can provide Informed advice.

This is a rough translation of the document
===========================================================

DECLARATION

Name: ___________

Adress: ___________

E-mailadress: ___________

I declare with that I did not receive order with number XXXX, which I ordered on Amazon on XXX date.

This is the item that I did not receive:

XXXX

I would like a refund of the Items I did not receive.

The person signing this document is aware of the legal consequences of signing a false document.

If that's an accurate representation of the original document In Its complete form, then It's fine to go ahead and sign It.

The person signing this document is aware of the legal consequences of signing a false document.

You're signing It "to the best of your knowledge and belief that It's true and correct", so on those grounds, the above basically has no legal Implications.

Thanks for the reply, I will sign the document and then wait for the refund. Next and last step is making sure they don't block the IMEI. Any tips for that?

[mothered]

Next and last step is making sure they don't block the IMEI. Any tips for that?

An an SE'er, you have very little to no control of what actions they decide to take on their end.

If the IMEI Is placed In a pool of blacklisted numbers, It will be declined when attempting to activate the phone with a given carrier.