[DirtyRock]

What you will need:



Serial Number
The Ability To Box A Company/A Boxer





Method:



Step 1) Call Bose support.



Step 2) Say you are having an issue with your product. (No sound, not powering on, etc.)



Step 3) They will ask you to troubleshoot.



Step 4) Say the troubleshooting didn't fix anything and the issue is still persisting.



Step 5) They will ask you to ship back the product.



IMPORTANT: This is where most people make up a, quite frankly bullshit, excuse to push for AR (Advanced Replacement). Don't be a retard and do this. Bose has quite literally been raped and no excuse works anymore. Just box them or pay someone to box them.



Step 6) Bose will send you a shipping label.



Step 7) Box them or pay someone to do it.



Step 8) They will launch an investigation to find your 'product'.



Step 9) Bose will say they lost your shit and will ship your replacement.



Step 10) Receive your product.





MORE INFORMATION:



So as I said, Bose has been raped in every form known to fucking man but there are some exceptions. Yes, you can push for AR but know the success rate of getting this is 1/1000. If you are doing a product such as Sleep buds, they sometimes accept cross-ship. Use that to your advantage.

Also, please note that this thread isn't going to be updated every time a Bose SE is completed. You don't know unless you try it. If you want to push for AR, do it. If you want to push for cross-ship, do it. If you want to try a new technique, do it. It could work.

[thebabayaga13]

doesnt work as expected tried twice last month and they literally told me theirs nothing they can do about it, wouldnt let me speak to any supervisor when i asked. two times denied. success rate overall is 1/1000

[mothered]

doesnt work as expected tried twice last month and they literally told me theirs nothing they can do about it, wouldnt let me speak to any supervisor when i asked.

That's very poor customer service- you have every right to speak with senior management.

Obviously they had no Intention to look Into the claim, let alone approve It, Irrespective of the circumstances Involved. For Informative purposes, thanks for sharing your experience.

[thebabayaga13]

doesnt work as expected tried twice last month and they literally told me theirs nothing they can do about it, wouldnt let me speak to any supervisor when i asked.

That's very poor customer service- you have every right to speak with senior management.

Obviously they had no Intention to look Into the claim, let alone approve It, Irrespective of the circumstances Involved. For Informative purposes, thanks for sharing your experience.

yeah usually i try the angry customers, but actually got a little frustrated when they wouldnt let me speak to anyone else.

[mothered]

doesnt work as expected tried twice last month and they literally told me theirs nothing they can do about it, wouldnt let me speak to any supervisor when i asked.

That's very poor customer service- you have every right to speak with senior management.

Obviously they had no Intention to look Into the claim, let alone approve It, Irrespective of the circumstances Involved. For Informative purposes, thanks for sharing your experience.

yeah usually i try the angry customers, but actually got a little frustrated when they wouldnt let me speak to anyone else.

It's your frustration and particularly not maintaining control of the situation, that ultimately led to an unfavorable result.

Please do not get me wrong- I'm not questioning your competency In SEing. I'd say If you pushed them to their limit, the SE may have well and truly succeeded.

[thebabayaga13]

That's very poor customer service- you have every right to speak with senior management.

Obviously they had no Intention to look Into the claim, let alone approve It, Irrespective of the circumstances Involved. For Informative purposes, thanks for sharing your experience.

yeah usually i try the angry customers, but actually got a little frustrated when they wouldnt let me speak to anyone else.

It's your frustration and particularly not maintaining control of the situation, that ultimately led to an unfavorable result.

Please do not get me wrong- I'm not questioning your competency In SEing. I'd say If you pushed them to their limit, the SE may have well and truly succeeded.

yeah very well may have been that.

no pro here so its cool, ill have some losses

[mothered]

yeah usually i try the angry customers, but actually got a little frustrated when they wouldnt let me speak to anyone else.

It's your frustration and particularly not maintaining control of the situation, that ultimately led to an unfavorable result.

Please do not get me wrong- I'm not questioning your competency In SEing. I'd say If you pushed them to their limit, the SE may have well and truly succeeded.

yeah very well may have been that.

no pro here so its cool, ill have some losses

For future reference, you have nothing to lose by pushing the SE to Its limit and should It succeed, there's everything to gain.

[lanham344]

your method is innacurate and oudated

[mothered]

your method is innacurate and oudated

I certainly agree.

There's a number of Inconsistencies that will lead the SE to failure.

[thebabayaga13]

i did end up calling the resolution person today about the BBB claim and they said theres nothing they will do because as far as they are concerned they got a box with rolls of tape and they said it doesnt look tampered with. Even though i used two different colors of tape, i cut the first color and put one small piece to reseal it (like OP said to do) i have pushed it as far as i can at this point and two failures so IMO this post doesnt really work anymore.