[Pukkuk]

Hey. Someone knows a way how to warm up the Amazon account correctly so as not to get an account lock / check! ??? I do the following procedure and every 2nd account has a lock: register an Amazon account - 2 days I look for any product and add some to my wish list - on the 3rd day I add a delivery address and a billing address, and I add a credit card - on the 4th day I make a purchase for 30 Euro and in an hour I cancel it - on the 5th day I make a purchase for 800 euros and Amazon blocks my account, but it happens that it does not block. I can’t understand how it works ((((by what principle does Amazon decide to block my account or not

[paranxia]

technically amazon locks your account when it sees a pattern in what you do or when you refund many products in a short time

[Pukkuk]

technically amazon locks your account when it sees a pattern in what you do or when you refund many products in a short time

pattern? but there is no pattern in my actions. I am an honest buyer who within 5 days chose the product

[mothered]

I am an honest buyer who within 5 days chose the product

Then there's no reason for Amazon to lock the account.

Stating the obvious, have you contacted them explaining your Issue?

[Pukkuk]

I am an honest buyer who within 5 days chose the product

Then there's no reason for Amazon to lock the account.

Stating the obvious, have you contacted them explaining your Issue?

Do you think it makes sense to contact them? they always refer to the fact that I must follow the letter, which indicates to provide all the data on my credit card. After providing all the data, they send the same letter asking them to give them the data again and so endlessly

[paranxia]

I think it is better to contact them ,,, it costs nothing

[asianguy845]

Yes contacting them makes sense... I don't know why amazon would block your account if you followed that procedure unless you've done the same thing before on the same IP? Grasping for straws here

[mothered]

Do you think it makes sense to contact them?

Based on your comment below, It's certainly best to contact them.

I am an honest buyer

they always refer to the fact that I must follow the letter, which indicates to provide all the data on my credit card. After providing all the data, they send the same letter asking them to give them the data again and so endlessly

How did you respond to their repeated request for the same details?

[Pukkuk]

Do you think it makes sense to contact them?

Based on your comment below, It's certainly best to contact them.

I am an honest buyer

they always refer to the fact that I must follow the letter, which indicates to provide all the data on my credit card. After providing all the data, they send the same letter asking them to give them the data again and so endlessly

How did you respond to their repeated request for the same details?

answered as well as the first time. I contacted them, they said that they would transfer my problem to the appropriate department. Today I received a letter the same as the first time where I need to provide my billing information. I think they are mocking ...

[mothered]

Do you think it makes sense to contact them?

Based on your comment below, It's certainly best to contact them.

I am an honest buyer

they always refer to the fact that I must follow the letter, which indicates to provide all the data on my credit card. After providing all the data, they send the same letter asking them to give them the data again and so endlessly

How did you respond to their repeated request for the same details?

answered as well as the first time. I contacted them, they said that they would transfer my problem to the appropriate department. Today I received a letter the same as the first time where I need to provide my billing information. I think they are mocking ...

That's absolutely ridiculous. You've complied with their request, yet they're continually neglecting to resolve the matter.

Keep all records of your requests and their response, then ask to speak to senior management and provide the Information. Do not give In- you're well within your rights to have your account reinstated.