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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: ZALANDO REFUND 04-12-2019, 03:44 AM
#21
(04-11-2019, 08:32 PM)mollynation Wrote: (04-11-2019, 11:55 AM)mothered Wrote: (04-11-2019, 11:15 AM)Lucas1543 Wrote: For me atleast, Zalando has never done that.
I do agree and In my experience, I can say the same.
I exhaust all avenues and probabilities when SEing, and there's still the possibility that they'll cross-check with the carrier.
We will see, the item i told i have recieved is the "heavy" ones.
Please keep us updated as developments come to hand.
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Seven Years of Service
Posts: 80
Threads: 10
RE: ZALANDO REFUND 04-12-2019, 03:03 PM
#22
(04-12-2019, 03:44 AM)mothered Wrote: (04-11-2019, 08:32 PM)mollynation Wrote: (04-11-2019, 11:55 AM)mothered Wrote: I do agree and In my experience, I can say the same.
I exhaust all avenues and probabilities when SEing, and there's still the possibility that they'll cross-check with the carrier.
We will see, the item i told i have recieved is the "heavy" ones.
Please keep us updated as developments come to hand.
Refund completed.
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Nine Years of Service
Posts: 84
Threads: 8
ZALANDO REFUND 04-12-2019, 11:30 PM
#23
Nice work on the refund, I told you they are easy.
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Seven Years of Service
Posts: 80
Threads: 10
RE: ZALANDO REFUND 04-13-2019, 01:35 AM
#24
(04-12-2019, 11:30 PM)Mister Wrote: Nice work on the refund, I told you they are easy.
Yea. Signed paper, and one phonecall, instant refund.
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: ZALANDO REFUND 04-13-2019, 03:29 AM
#25
(04-12-2019, 03:03 PM)mollynation Wrote: (04-12-2019, 03:44 AM)mothered Wrote: (04-11-2019, 08:32 PM)mollynation Wrote: We will see, the item i told i have recieved is the "heavy" ones.
Please keep us updated as developments come to hand.
Refund completed.
Good to read.
Did you experience any difficulties along the way?
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Seven Years of Service
Posts: 80
Threads: 10
RE: ZALANDO REFUND 04-14-2019, 11:20 PM
#26
(04-13-2019, 03:29 AM)mothered Wrote: (04-12-2019, 03:03 PM)mollynation Wrote: (04-12-2019, 03:44 AM)mothered Wrote: Please keep us updated as developments come to hand.
Refund completed.
Good to read.
Did you experience any difficulties along the way?
Not at all, no question about weight or anything.
I told him what i recieved, asked if maybe i will get it all delivered over 2 packages. He said that it should have been in 1, so ive sent your money back. Easy af
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: ZALANDO REFUND 04-15-2019, 03:39 AM
#27
(04-14-2019, 11:20 PM)mollynation Wrote: (04-13-2019, 03:29 AM)mothered Wrote: (04-12-2019, 03:03 PM)mollynation Wrote: Refund completed.
Good to read.
Did you experience any difficulties along the way?
Not at all, no question about weight or anything.
I told him what i recieved, asked if maybe i will get it all delivered over 2 packages. He said that it should have been in 1, so ive sent your money back. Easy af
Can't get easier than that, good work.
They need to seriously review their claims management strategies.