ZALANDO REFUND

mollynation · 04-10-2019, 01:31 PM

(04-10-2019, 12:20 PM)Mister Wrote: Don't worry about the weight, it will probably have a weight of 3kg. I did about 6 items with trainers and it went through easy. I think your overthinking it, zalando is known to be an easy refund.

Just going to jump straight into it then!
Thanks for the comment

mollynation · 04-10-2019, 03:46 PM

@Mister

I just called them and they want me to sign some sort of "legal paper" and then some investergation within 24/h.

Did you do the same? heard the legal paper should be fine to sign

Nutany · 04-10-2019, 03:54 PM

(04-10-2019, 03:46 PM)mollynation Wrote: @Mister

I just called them and they want me to sign some sort of "legal paper" and then some investergation within 24/h.

Did you do the same? heard the legal paper should be fine to sign

Just sign it.

mollynation · 04-10-2019, 03:57 PM

(04-10-2019, 03:54 PM)Lucas1543 Wrote:
(04-10-2019, 03:46 PM)mollynation Wrote: @Mister

I just called them and they want me to sign some sort of "legal paper" and then some investergation within 24/h.

Did you do the same? heard the legal paper should be fine to sign

Just sign it.

Thanks, i will Smile

Appreciate all of your help.

moneymaker1 · 04-10-2019, 04:13 PM

Yes the partial method works I recieved my order and rang them up it was no problem i got my refund Smile

mollynation · 04-10-2019, 05:46 PM

(04-10-2019, 04:13 PM)moneymaker1 Wrote: Yes the partial method works I recieved my order and rang them up it was no problem i got my refund

Signed online legal paper aswell? Smile

mothered · 04-11-2019, 02:10 AM

(04-10-2019, 01:28 PM)mollynation Wrote:
(04-10-2019, 11:54 AM)mothered Wrote:
(04-10-2019, 09:33 AM)mollynation Wrote: I know, i just heard partial always work. Dont know if its only my carrier that use weight
I can also just fake sign and claim DNA?

its only clothes, lightweight.. what you think would work best?

Quote:Dont know if its only my carrier that use weight
The cost Is calculated on weight or volume (whichever Is the greater), so they all weigh packages.

Quote:its only clothes, lightweight.. what you think would work best?
What's the weight?

1.25 kg

It's too heavy for the wrong Item received/partial method.

If they cross-check with the carrier, your SE "will" fail.

Nutany · 04-11-2019, 11:15 AM

(04-11-2019, 02:10 AM)mothered Wrote:
(04-10-2019, 01:28 PM)mollynation Wrote:
(04-10-2019, 11:54 AM)mothered Wrote: The cost Is calculated on weight or volume (whichever Is the greater), so they all weigh packages.

What's the weight?

1.25 kg

It's too heavy for the wrong Item received/partial method.

If they cross-check with the carrier, your SE "will" fail.

For me atleast, Zalando has never done that.

mothered · 04-11-2019, 11:55 AM

(04-11-2019, 11:15 AM)Lucas1543 Wrote:
(04-11-2019, 02:10 AM)mothered Wrote:
(04-10-2019, 01:28 PM)mollynation Wrote: 1.25 kg

It's too heavy for the wrong Item received/partial method.

If they cross-check with the carrier, your SE "will" fail.

For me atleast, Zalando has never done that.

I do agree and In my experience, I can say the same.

I exhaust all avenues and probabilities when SEing, and there's still the possibility that they'll cross-check with the carrier.

mollynation · 04-11-2019, 08:32 PM

(04-11-2019, 11:55 AM)mothered Wrote:
(04-11-2019, 11:15 AM)Lucas1543 Wrote:
(04-11-2019, 02:10 AM)mothered Wrote: It's too heavy for the wrong Item received/partial method.

If they cross-check with the carrier, your SE "will" fail.

For me atleast, Zalando has never done that.

I do agree and In my experience, I can say the same.

I exhaust all avenues and probabilities when SEing, and there's still the possibility that they'll cross-check with the carrier.

We will see, the item i told i have recieved is the "heavy" ones.

ZALANDO REFUND
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