[Defeat]

I am having a tough time with Amazon. I returned a package and it was lost but they still want me to open a police report before they can assist me... wtf? Anyone been in this situation before? I'm confused because this is a return and nothing wrong took place

[mothered]

What type of proof of delivery do you have at your disposal?

[prevent]

file a police report on your local police or near it, you can do that on most police websites, Just fill out with random info, and then photoshop your name onto it after.

[Nutany]

Just file a legit police report, police doesn't care at all what you file, they won't look at it because it's a a waste of time anyways.

[darkninja1980]

I am having a tough time with Amazon.  I returned a package and it was lost but they still want me to open a police report before they can assist me... wtf?  Anyone been in this situation before?   I'm confused because this is a return and nothing wrong took place  

I would just open a police report.

[Defeat]

Ok I think I failed to get the situation across lol. I returned the product, but the return was lost on its way back to Amazon. It made no sense to involve the police. After days of speaking to other reps, one of them finally called UPS. Thankfully I had already called and an investigation took place. They asked for documentation and sent Amazon a refund for the lost package. I just got my refund this morning. Amazon customer service is so trash. I'm tempted to just leave

[Nutany]

Ok I think I failed to get the situation across lol. I returned the product, but the return was lost on its way back to Amazon. It made no sense to involve the police. After days of speaking to other reps, one of them finally called UPS. Thankfully I had already called and an investigation took place. They asked for documentation and sent Amazon a refund for the lost package. I just got my refund this morning. Amazon customer service is so trash. I'm tempted to just leave

Gratz!

[katski]

file a police report on your local police or near it, you can do that on most police websites, Just fill out with random info, and then photoshop your name onto it after.

horrible advice haha, depending on the amount the rep will actually call the station since the phone number will be present on the report and verify it

[prevent]

yes, depending on the amount.

[darkninja1980]

Ok I think I failed to get the situation across lol.  I returned the product, but the return was lost on its way back to Amazon.  It made no sense to involve the police.  After days of speaking to other reps, one of them finally called UPS.  Thankfully I had already called and an investigation took place.  They asked for documentation and sent Amazon a refund for the lost package.  I just got my refund this morning.  Amazon customer service is so trash.  I'm tempted to just leave

that great to hear that you got your refund back.