Eight Years of Service
Posts: 5
Threads: 1
FedEx CALL 01-22-2019, 03:15 PM
#1
So I got a refund for the item a couple of days ago and today Fedex just called me and they were wanting to talk about the package and I just said the person wasn't here right now and I gave them a random name and said the person would call back later. (Obviously I'm not gonna call back) But does anyone know why they called? What did they want?
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Eight Years of Service
Posts: 54
Threads: 1
RE: FedEx CALL 01-23-2019, 01:22 AM
#3
They are usually calling due to an investigation lodged by the merchant. Can you give us more details to this?
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Seven Years of Service
Posts: 192
Threads: 7
RE: FedEx CALL 01-23-2019, 03:22 AM
#4
(01-22-2019, 09:39 PM)JoshOG Wrote: Never heard of this, they may just have some random questions. ‘Was the package damaged/tampered with when you received it’ or something along those lines. 
Pretty much what she said lol. Usually people get called and get asked that. you should of said i'm at work atm and ill holla you in a bit. dunno what happens if you don't call them back but i woulda got just call em later after i got the se deetz.
If Things Don't Go Right, Go Left.
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: FedEx CALL 01-24-2019, 05:01 AM
#7
Given you've received the refund, your claim has been finalized, hence there's no requirement for further Intervention from the carrier.
If they (FedEx) have any questions, politely tell them to call the company whom they've dealt with during the time of delivery.
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