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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Amazon SE Questions 12-11-2018, 04:07 AM
#11
(12-11-2018, 03:55 AM)xenomilius Wrote: Well I purchased the GPU today. Now we wait. I go to Returns Item->Wrong Item Sent(It asks for the item you received instead and that is it).
Yes, that's precisely what you do.
Their Internal department will handle It from there.
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Seven Years of Service
Posts: 17
Threads: 2
RE: Amazon SE Questions 12-11-2018, 09:25 AM
#12
(12-11-2018, 04:07 AM)mothered Wrote: (12-11-2018, 03:55 AM)xenomilius Wrote: Well I purchased the GPU today. Now we wait. I go to Returns Item->Wrong Item Sent(It asks for the item you received instead and that is it).
Yes, that's precisely what you do.
Their Internal department will handle It from there.
Cannot thank you enough for the assistance so far. Delivery date is 12/13. Still havent come up with a good stock item, any ideas? (Does it even matter?) I plan to keep this thread fully updated through the entire process to spread the knowledge!
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Amazon SE Questions 12-11-2018, 10:50 AM
#13
(12-11-2018, 09:25 AM)xenomilius Wrote: (12-11-2018, 04:07 AM)mothered Wrote: (12-11-2018, 03:55 AM)xenomilius Wrote: Well I purchased the GPU today. Now we wait. I go to Returns Item->Wrong Item Sent(It asks for the item you received instead and that is it).
Yes, that's precisely what you do.
Their Internal department will handle It from there.
Cannot thank you enough for the assistance so far. Delivery date is 12/13. Still havent come up with a good stock item, any ideas? (Does it even matter?) I plan to keep this thread fully updated through the entire process to spread the knowledge!
You're very welcome.
I cannot think of a stock Item off the top of my head, particularly the Importance of matching the weight. Have a browse on their site and see what's for sale.
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Seven Years of Service
Posts: 86
Threads: 18
RE: Amazon SE Questions 12-11-2018, 12:30 PM
#14
Remember to update us. Cant wait to hear how this goes.
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Seven Years of Service
Posts: 13
Threads: 0
RE: Amazon SE Questions 12-11-2018, 01:06 PM
#15
@
mothered is not easyier to do a partial refound?Maybe buying 2 cheaper products and one with hight price and than say that just arrived the 2 cheapers one?
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Amazon SE Questions 12-11-2018, 03:13 PM
#16
(12-11-2018, 01:06 PM)Kekkokush Wrote: @mothered is not easyier to do a partial refound?Maybe buying 2 cheaper products and one with hight price and than say that just arrived the 2 cheapers one?
It can work, however packages are weighed on consignment, so the expensive Item would have to be extremely light.
If not and they open an Investigation with the carrier, and then establish that the weight of the package matched all 3 Items, the SE will fail.
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Eight Years of Service
Posts: 350
Threads: 16
RE: Amazon SE Questions 12-11-2018, 03:16 PM
#17
(12-11-2018, 01:06 PM)Kekkokush Wrote: @mothered is not easyier to do a partial refound?Maybe buying 2 cheaper products and one with hight price and than say that just arrived the 2 cheapers one?
Graphics cards weigh a considerable amount meaning that there will be an obvious difference in weight in comparison to the total parcel weight.
(This post was last modified: 12-11-2018, 03:23 PM by Vanfuzzy.)
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Seven Years of Service
Posts: 13
Threads: 0
RE: Amazon SE Questions 12-11-2018, 03:26 PM
#18
Oh it’s true you’re right
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Seven Years of Service
Posts: 17
Threads: 2
RE: Amazon SE Questions 12-11-2018, 09:35 PM
#19
(12-11-2018, 10:50 AM)mothered Wrote: (12-11-2018, 09:25 AM)xenomilius Wrote: (12-11-2018, 04:07 AM)mothered Wrote: Yes, that's precisely what you do.
Their Internal department will handle It from there.
Cannot thank you enough for the assistance so far. Delivery date is 12/13. Still havent come up with a good stock item, any ideas? (Does it even matter?) I plan to keep this thread fully updated through the entire process to spread the knowledge!
You're very welcome.
I cannot think of a stock Item off the top of my head, particularly the Importance of matching the weight. Have a browse on their site and see what's for sale.
I think I’m just going to pick AA batteries as the stock item lol, do you think thatll work?
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Seven Years of Service
Posts: 17
Threads: 2
RE: Amazon SE Questions 12-11-2018, 10:45 PM
#20
(12-11-2018, 03:13 PM)mothered Wrote: (12-11-2018, 01:06 PM)Kekkokush Wrote: @mothered is not easyier to do a partial refound?Maybe buying 2 cheaper products and one with hight price and than say that just arrived the 2 cheapers one?
It can work, however packages are weighed on consignment, so the expensive Item would have to be extremely light.
If not and they open an Investigation with the carrier, and then establish that the weight of the package matched all 3 Items, the SE will fail.
Also I noticed that its being shipped through amazons own shipping service does this affect the process at all do I have to be carful what stock item I pick because of this?
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